Human Factors in FAA Part-145 Repair Stations
Course Overview
This course outlines a training programme tailored for personnel working in FAA Part-145 repair stations. The modules cover human performance, regulatory requirements, organisational factors, error models, procedures, communication, and real-world case studies designed to reduce maintenance-related safety risk and strengthen safety culture.
Learning Objectives
- Understand core human factors concepts and how they apply in a Part-145 repair station environment.
- Recognise major regulatory references (14 CFR Part 145 and related Advisory Circulars) relevant to maintenance human factors.
- Identify common human errors, contributing organisational and environmental factors, and effective mitigation strategies.
- Apply communication, teamwork and procedural best practices to reduce maintenance risk.
- Analyse case studies and implement corrective actions within an organisational HF program.
Course Modules
Module 1 – Introduction to human factors
- 1.1 Definition of Human Factors
- 1.2 Importance in Aviation Maintenance
- 1.3 Evolution of HF programs (Dirty Dozen, PEAR model)
- 1.4 Human Factors in FAA Repair Station context
Module 2 – Regulatory References – Part 145 (Repair Station)
- 2.1 Introduction to the Repair Station
- 2.2 Regulatory References
- 2.3 Title 14 Code of Federal Regulations (CFR) - Part 145
- 145.151 - Personnel Requirements
- 145.163 - Training Program requirements
- 2.4 Advisory Circulars (ACs) - FAA Guidance Material
- AC 145-10 - Repair Station Training Program
- AC 120-72A - Maintenance Human Factors Training
- AC 120-92D - Safety Management Systems for Aviation Service Providers
Module 3 – Safety Culture / Organisational factors
- 3.1 Safety Culture
- 3.2 Component of Safety Culture
- 3.3 Benefits of Positive Safety Culture
- 3.4 Hudson's Safety Culture Maturity Ladder
Module 4 – Human Error
- 4.1 Error models and theories
- SHELL Model
- PEAR Model
- Reason’s Swiss Cheese Model
- Dirty Dozen / Filthy Fifteen
- HFACS-ME Model
- 4.2 Types of errors in maintenance tasks
- 4.3 Violations
- 4.4 Implications of errors
- 4.5 Avoiding and managing errors
- 4.6 Human reliability
Module 5 – Human performance & limitations
- 5.1 Vision
- 5.2 Hearing
- 5.3 Information-processing
- 5.4 Attention and perception
- 5.5 Situational awareness
- 5.6 Memory
- 5.7 Claustrophobia and physical access
- 5.8 Motivation
- 5.9 Fitness / Health
- 5.10 Stress
- 5.11 Workload management
- 5.12 Fatigue
- 5.13 Alcohol, medication, drugs
- 5.14 Physical work
- 5.15 Repetitive tasks / complacency
Module 6 – Environment
- 6.1 Peer pressure
- 6.2 Stressors
- 6.3 Time pressure and deadlines
- 6.4 Workload
- 6.5 Shift Work
- 6.6 Noise and fumes
- 6.7 Illumination
- 6.8 Climate and temperature
- 6.9 Motion and vibration
- 6.10 Complex systems
- 6.11 Hazards in the workplace
- 6.12 Lack of manpower
- 6.13 Distractions and interruptions
Module 7 – Procedures, information, tools and practices
- 7.1 Visual Inspection
- 7.2 Work logging and recording
- 7.3 Procedure - practice / mismatch / norms
- 7.4 Technical documentation - access and quality
- 7.5 Critical maintenance tasks and error-capturing methods (independent inspection, re-inspection, etc.)
Module 8 – Communication
- 8.1 Shift / Task handover
- 8.2 Dissemination of information
- 8.3 Cultural differences
Module 9 – Teamwork
- 9.1 Responsibility
- 9.2 Management, supervision and leadership
- 9.3 Decision making
Module 10 – Professionalism and integrity
- 10.1 Keeping up to date; currency
- 10.2 Error provoking behaviour
- 10.3 Assertiveness
Module 11 – Organisation’s HF program
- 11.1 Reporting errors
- 11.2 Disciplinary policy
- 11.3 Error investigation
- 11.4 Action to address problems
- 11.5 Feedback
Module 12 – Case Studies
- 12.1 Case Study: Torch (flashlight) left in nose wheel steering cable run
- 12.2 Case Study: “Flight 261 and the Hidden Cost of Maintenance Deviation”
- 12.3 Case Study: Colgan Air Flight 3407 — Pilot Error, Fatigue, and Aviation Safety Reforms
- 12.4 Case Study: Excalibur Airways Airbus A320 Incident (1993)
Who Should Attend?
- Maintenance Personnel (Part-145 & CAMO)
- Repair Station Supervisors and Inspectors
- Quality & Compliance Managers
- Fatigue Risk Managers & Safety Officers
- Training Coordinators and Human Factors Specialists
- Regulatory Affairs Professionals
Final Assessment & Certification
Participants will complete a final assessment to demonstrate understanding and receive a Certificate of Completion upon successful evaluation.
- Mode: Online
- Course Duration: 180 Minutes
- Validity: 365 days
- We carefully evaluate the candidates taking up this course. Email us at info@academyaviationonline.com and share your interest in taking up this course.