Human Factors in EASA Part-145 Maintenance Organisations
Course Overview
This course is designed for personnel working in EASA Part-145 maintenance organisations. It provides comprehensive coverage of human performance, regulatory requirements, organisational factors, human error models, procedures, communication, teamwork, professionalism, and real-world case studies to enhance safety and reduce maintenance-related risk.
Learning Objectives
- Understand core human factors concepts and their importance in aviation maintenance.
- Recognise EASA Part-145 regulatory requirements related to maintenance personnel and organisations.
- Identify common human errors and contributing organisational and environmental factors.
- Apply strategies to avoid and manage maintenance errors.
- Improve communication, teamwork, and professionalism in maintenance operations.
- Analyse case studies to implement lessons learned in organisational HF programs.
Course Modules
Module 1 – Introduction to Human Factors
- 1.1 Definition of Human Factors
- 1.2 Importance of Human Factors in Aviation Maintenance
- 1.3 Evolution of HF Programs (Dirty Dozen, PEAR model)
Module 2 – Regulatory References – EASA Part 145
- 2.1 Introduction to EASA Part 145 - Approved Maintenance Organisations
- 2.2 EASA Part 145 Requirements
- 145.A.30 - Personnel Requirements
- 145.A.35 - Certifying Staff and Support Staff
- 145.A.47 - Production Planning
- 145.A.60 - Occurrence Reporting
- 145.A.65 - Safety and Quality Policy, Maintenance Procedures, and Quality System
- 145.A.70 - Maintenance Organisation Exposition
Module 3 – Safety Culture / Organisational Factors
- 3.1 Safety Culture
- 3.2 Components of Safety Culture
- 3.3 Benefits of Positive Safety Culture
- 3.4 Hudson's Safety Culture Maturity Ladder
Module 4 – Human Error
- 4.1 Error Models and Theories
- SHELL Model
- Reason’s Swiss Cheese Model
- PEAR Model
- HFACS-ME Model
- Dirty Dozen / Filthy Fifteen
- 4.2 Types of Errors in Maintenance Tasks
- 4.3 Violations
- 4.4 Implications of Errors
- 4.5 Avoiding and Managing Errors
- 4.6 Human Reliability
Module 5 – Human Performance & Limitations
- 5.1 Vision
- 5.2 Hearing
- 5.3 Information-Processing
- 5.4 Attention and Perception
- 5.5 Situational Awareness
- 5.6 Memory
- 5.7 Claustrophobia and Physical Access
- 5.8 Motivation
- 5.9 Fitness / Health
- 5.10 Stress
- 5.11 Workload Management
- 5.12 Fatigue
- 5.13 Alcohol, Medication, Drugs
- 5.14 Physical Work
- 5.15 Repetitive Tasks / Complacency
Module 6 – Environment
- 6.1 Peer Pressure
- 6.2 Stressors
- 6.3 Time Pressure and Deadlines
- 6.4 Workload
- 6.5 Shift Work
- 6.6 Noise and Fumes
- 6.7 Illumination
- 6.8 Climate and Temperature
- 6.9 Motion and Vibration
- 6.10 Complex Systems
- 6.11 Hazards in the Workplace
- 6.12 Lack of Manpower
- 6.13 Distractions and Interruptions
Module 7 – Procedures, Information, Tools and Practices
- 7.1 Visual Inspection
- 7.2 Work Logging and Recording
- 7.3 Procedure - Practice / Mismatch / Norms
- 7.4 Technical Documentation - Access and Quality
- 7.5 Critical Maintenance Tasks and Error-Capturing Methods (Independent Inspection, Re-inspection, etc.)
Module 8 – Communication
- 8.1 Shift / Task Handover
- 8.2 Dissemination of Information
- 8.3 Cultural Differences
Module 9 – Teamwork
- 9.1 Responsibility
- 9.2 Management, Supervision and Leadership
- 9.3 Decision Making
Module 10 – Professionalism and Integrity
- 10.1 Keeping Up to Date; Currency
- 10.2 Error Provoking Behaviour
- 10.3 Assertiveness
Module 11 – Organisation’s HF Program
- 11.1 Reporting Errors
- 11.2 Disciplinary Policy
- 11.3 Error Investigation
- 11.4 Action to Address Problems
- 11.5 Feedback
Module 12 – Case Studies
- 12.1 Case Study: Torch (flashlight) left in nose wheel steering cable run
- 12.2 Case Study: “Flight 261 and the Hidden Cost of Maintenance Deviation”
- 12.3 Case Study: Colgan Air Flight 3407 — Pilot Error, Fatigue, and Aviation Safety Reforms
- 12.4 Case Study: Excalibur Airways Airbus A320 Incident (1993)
Who Should Attend?
- Aircraft Maintenance Technicians (AMTs)
- Maintenance Supervisors and Engineers
- Quality Assurance Personnel
- Safety Officers and Human Factors Specialists
- Personnel working in EASA Part-145 approved organisations
Final Assessment & Certification
Participants will complete a final assessment to demonstrate understanding and receive a Certificate of Completion upon successful evaluation.
- Mode: Online / Classroom
- Course Duration: 165 Minutes
- Validity: 365 days
- We carefully evaluate the candidates taking up this course. Email us at info@academyaviationonline.com and share your interest in taking up this course.